 |
|
|
|
|
 |
 |
 |
 |
 |
 |
 |
|
Question: How much does it cost to convert my paper documents to electronic images?
Answer: Pricing is determined by several factors
All of these factors together determine the ultimate cost of conversion. Typically, prices range from ten cents to fifteen cents per page. These prices include the transportation, preparation, scanning, naming, conversion to media (2 copies), delivery, and final destruction of originals upon acceptance.
Question: Do I need to purchase special software to use your scanning services or systems?
Answer: No. If you simply want us to scan your paper documents to store and retrieve
electronically, your current Windows or Macintosh operating system already is capable of handling the images.
Most users that do not require special functionality choose Portable Document Format (PDF).
Adobe Acrobat Reader is available as a free download.
Question: How long must I legally retain my documents?
Answer: Every industry is different and there are multiple factors to consider. Save As…will assist you in determining the appropriate regulatory
agency/agencies, and proper retention period for your industry and work together to create a comprehensive document retention policy.
Question: In the event of legal action, will the courts allow scanned images as substitutes of the original paper documents?
Answer: Yes. Once scanned, the images can be easily printed to paper if requested by the court. No one provides originals to the court or counsel, they provide photocopies of the original. Some courts are encouraging the use of electronic imaging to assist in the better management of the volumes of documentation required in many cases, and to reduce the total costs. There are significant cost savings when comparing the duplication of electronic records (CD-ROM) vs. duplication of paper (photocopying).
Question: Do I have to keep the original documents once they have been scanned or can I destroy them?
Answer: In most cases, the scanned images are an acceptable substitute to the original document. We will assist you in making this determination before beginning any project. Secure document destruction is included in our service pricing. Any documents that must be retained in original form can be easily sorted out, and returned to you as part of our production process.
Question: What happens if we need one of our documents when Save As…has our project in production?
Answer: Call us, and we will retrieve the required document(s) and deliver by courier, fax or email at no charge. We can also scan the requested document immediately and post to our hosted site for your instant, secure, review.
Question: What does it take to get a cost estimate from Save As…for our project?
Answer: Cost estimates are free. Simply contact us at 503-534-5000, and we can conduct a brief phone survey of your project to determine if an estimate can be provided over the phone. If your project is complex, has unique characteristics, or you prefer to meet in person, we will gladly visit you at your facility to review your needs and create an estimate for our services. Written estimates are delivered via email or fax.
If you have a question that hasn't been answered, please click here to submit your question to us by e-mail or contact us. We're here to assist you with any issues you may have.
|
|